Помощник руководителя в г. Москву

Описание

Marina Mashtaller
+97150 7437124
m-mariscka@hotmail.com
Dubai U.A.E








Work Experience

Business Development Executive
Concerned Global Project Management Services
November 2018 up to present

* Generate business leads and following up on sales opportunities through social / professional media
* Cold calling potential customers and building relationship
* Establishing customer needs and support them by our services
* Working to achieve monthly sales target
* Arranging meeting with clients and ensure about the service part
* Researching the market and identifying potential target customers
FMCG, European brand water and other f & b goods
Business Development & Sales Executive (Hospitality section - Hotels & Restaurants)
Monviso Trading LLC
February 2016 - 2018

* Identifying new sales leads
* Maintaining fruitful relationships with existing customers
* Researching organizations and individuals to identify new leads and potential new markets
* Researching the needs of other companies and learning who makes decisions about purchasing
* Contacting potential clients via email or phone to establish rapport and set up meetings
* Planning and overseeing new marketing initiatives
* Attending conferences, meetings, and industry events
* Contacting clients to inform them about new developments in the company's products
* Developing quotes and proposals
* Negotiating and renegotiating by phone, email, and in person

Relationship Officer - SME Sales
Aseel Islamic Finance
July 2014 - 2016

* To source new business of SME Solutions from potential customers as per bank's policy and process
* Sell the SME Products to the target segment and achieve monthly targets
* Identify potential customers by referring customer contact databases or by following up on the leads
referred by call canter / personal contacts or by doing cold calls
* Convince customers by highlighting the benefit of bank products
* Ensure complete awareness of banks product features, policies and processes at all times
* Comply with Sharia guidelines and Code of Conduct. Ensure the bank charges / terms and conditions
are clearly communicated to all customers
* Source applications by doing front end customer due diligence and collect complete set of documents
required by the bank
* Ensure the documents are verified checked for completeness / validity to avoid later rejections by
Credit / Operations
* Maintain effective business relationship with clients to enhance / maintain the bank name
* Maintain confidentiality of customer information, bank information at all times while communicating









Sales Executive
La Martina fashion store
Al Khayyat Investment Group
September 2012 - 2014

* Achieve the turnover target & qualitative targets
* Provide the customers with personal shopping / style advices
* To have knowledge about the product, its characteristics, how to merchandise it
* Be familiar with the cashing procedures and cash terminal
* Maintain the perfect merchandising of the goods based on given guidelines

Sales Agent- Call Centre
Cluster Reservations
Jumeirah Hospitality
December 2010 - 2012

* Responsible in all restaurant bookings of over 60 Restaurant Outlets of 3 Jumeirah Business Unit.
* To have a full and comprehensive knowledge of the hotel facilities including all restaurant policies, menu prices, buffet prices, and cuisines for every restaurant outlets, operating hours, special events, promotions and other hotel products and services.
* Revenue generating Department for Food and Beverages
* Attend to all enquiries, complaints and requests regarding reservations
* Successfully handling reservations for large events and functions-Annual gala dinner, concerts, festivals.
* Involved in making group bookings for the outlets.
* Handling booking guarantee forms, invoices and third party payments, tracking and filling Banquet Event Order forms

Hostess
The Wharf restaurant
Mina Al Salam hotel, Madinat Jumeirah, Dubai
May 2006 - 2010

* Identify customer needs and provide guidance
* Consistently displays a friendly, enthusiastic, positive, and professional attitude.
* To utilize product knowledge by accurately answering any question from the guest and colleagues.
* Provide the highest standard of excellence service and information to each and every guest; recognize not only their needs but also their names and making them the first priority.
* Prompt action taking in solving issues and situations
* In charge of scheduling restaurants reservation, arrange for parties and events.
* Assist the manager on daily operation and assist on paper work.
* Maximize the margin of profit by enhancing the value of the services provided.
* Salesman skills and excellent public relations with the guests to ensure satisfied guests.
Keeps abreast with the company's activities and ensure to stay updated continuously with relevant
Information regarding current projects, future events, launches, etc



CROSS-TRAININGS ATTENDED

* Marketing Executive. Marketing department, Jumeirah Beach Hotel 2011
* Sales Coordinator. Sales department, Madinat Jumeirah Resort 2010
* Guest Service Executive ( Front Office reception ), Al Qasr Hotel 2006

TRAININGS ATTENDED

* Opera
* Exploring MS Outlook 2007
* Business English
* Complaint Handling
* Fish Philosophy (Play, Make their Day, Be There, Choose your Attitude)
* Maximizing and Up-Selling Techniques

LANGUAGES LEVEL

* Russian Excellent
* English Fluent







Computer Skills

* Opera
* Epicure
* Micros
* Basic Fidelio
* Basic Delphi
* MS Office Application

Educational Background

2008 - 2013 Moscow State University of Economy, Statistic and IT
Economic and business degree

1991 - 2002 High school

Personal Data

Date of birth: July 4th, 1985
Marital status: Single

Personal Attributes

Hard working, problem solving abilities, creative
Can work easily in group, quick learner
Looking for new challenging career
Self-motivated and responsible
Results oriented and have the ability to advance and progress.

Driving license Available